If you are experiencing an issue with your business (B2B) wholesale account, please contact our dedicated Wholesale team.

<div data-block="true" data-editor="54dir" data-offset-key="1ngd0-0-0" id="isPasted"><div data-offset-key="1ngd0-0-0"><span data-offset-key="1ngd0-0-0"><span data-text="true" style="font-size: 14px;">We have launched our new and improved website and you may need to activate your existing Vlisco account to access it.</span></span></div></div><div data-block="true" data-editor="54dir" data-offset-key="chlol-0-0"><div data-offset-key="chlol-0-0"><span data-offset-key="chlol-0-0" style="font-size: 14px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="54dir" data-offset-key="8hdb-0-0"><div data-offset-key="8hdb-0-0"><span data-offset-key="8hdb-0-0"><span data-text="true" style="font-size: 14px;">You will have received an account activation email from us for this. Please click on the activation link in that email to set up your password for the updated website and then activate your account.</span></span></div></div><div data-block="true" data-editor="54dir" data-offset-key="cjk7m-0-0"><div data-offset-key="cjk7m-0-0"><span data-offset-key="cjk7m-0-0" style="font-size: 14px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="54dir" data-offset-key="3gu5b-0-0"><div data-offset-key="3gu5b-0-0"><span data-offset-key="3gu5b-0-0"><span data-text="true" style="font-size: 14px;">If you haven&apos;t received the account activation email in your inbox we advise you to first check your spam folder. If you still can&#x2019;t locate the email, please reach out to our </span></span><span data-offset-key="3gu5b-0-0"><span data-text="true" style="font-size: 14px;"><a href="https://vlisco.com/pages/contact" rel="noopener noreferrer" target="_blank"><strong>Customer Service</strong></a></span></span><span data-offset-key="3gu5b-0-0"><span data-text="true" style="font-size: 14px;"> for assistance</span></span><span data-offset-key="3gu5b-2-2"><span data-text="true" style="font-size: 14px;">.</span></span></div><p><span style="font-size: 14px;"><br></span></p><p><span data-offset-key="3gu5b-2-2"><span data-text="true" style="font-size: 14px;">If you are experiencing an issue with your business (B2B) wholesale account, please contact our dedicated Wholesale team.</span></span></p></div>

Why can't I access my Vlisco account?

Usually, Vlisco collaborates with models who are associated with a professional agency. If you are represented by an agency, we ask that you have your agency contact our Marketing department. Please note that we do not accept direct applications. We

<p><span style="font-size: 14px;">Usually, Vlisco collaborates with models who are associated with a professional agency. If you are represented by an agency, we ask that you have your agency contact our Marketing department. Please note that we do not accept direct applications. We select models for each campaign who meet the specific criteria for that photoshoot. If your profile fits our requirements for one of our projects, we will attempt to reach out to you for an interview.</span></p>

How can I become a model for Vlisco?

We're thrilled to know you're interested in a potential collaboration with Vlisco to sell our products. To learn more about our wholesale program and to apply for resale or purchase as a business, please visit our designated wholesale inquiry page. F

<p><span style="font-size: 14px;">We&apos;re thrilled to know you&apos;re interested in a potential collaboration with Vlisco to sell our products. To learn more about our wholesale program and to apply for resale or purchase as a business, please visit our designated <a href="https://vlisco.com/pages/vlisco-wholesale" rel="noopener noreferrer" target="_blank"><strong>wholesale inquiry page</strong></a>.</span></p><p><span style="font-size: 14px;">For any other questions regarding bulk purchases, you should contact our dedicated Wholesale team for such inquiries.</span></p>

Can I sell Vlisco products in my store?

Vlisco's headquarters and production facilities are located in Helmond, in the Netherlands. Since our founding in 1846, all Vlisco fabrics have been designed and manufactured in the Netherlands using time-honored techniques and craftsmanship. You can

<h4 id="isPasted"><strong>Where is Vlisco based?</strong></h4><p><span style="font-size: 14px;">Vlisco&apos;s headquarters and production facilities are located in Helmond, in the Netherlands. Since our founding in 1846, all Vlisco fabrics have been designed and manufactured in the Netherlands using time-honored techniques and craftsmanship.</span></p><h4 id><br></h4><h4 id="where-can-i-buy-vlisco-products"><strong>Where can I buy Vlisco products?</strong></h4><p><span style="font-size: 14px;">You can purchase authentic Vlisco fabrics in several ways :</span></p><ul><li><u><span style="font-size: 14px;">Vlisco Boutiques</span></u><span style="font-size: 14px;"><strong>:</strong> We have exclusive Vlisco boutiques in select locations across Africa, including in Democratic Republic of the Congo (DRC), Nigeria, Ghana, Ivory Coast, Togo, and Benin, as well as in the Netherlands. Visit our website for the <a href="https://vlisco.com/pages/points-of-sale" rel="noopener noreferrer" target="_blank"><strong>full list of store locations</strong></a> and their opening times. Woodin, UNIWAX and GTP products are available in their own stores.</span></li><li><span style="font-size: 14px;"><u>Our Official Website</u><strong>:</strong> You can explore and shop our collections online at <a href="https://vlisco.com"><strong>vlisco.com</strong></a>, where we ship worldwide.</span></li><li><span style="font-size: 14px;"><u>Authorized Retailers</u><strong>:</strong> Vlisco fabrics are available through trusted retailers across Africa and beyond. Ensure you are buying from an authorized seller to guarantee authenticity.</span></li></ul><p><br></p><h4 id="how-can-i-verify-that-im-buying-authentic-vlisco-fabrics"><strong>How can I verify that I&#x2019;m buying authentic Vlisco fabrics?</strong></h4><p><span style="font-size: 14px;">Authentic Vlisco fabrics are recognizable by their signature labels and unique quality. When purchasing online or from third-party retailers, always check for the Vlisco logo and holographic security features. For more ways to authenticate your Vlisco fabrics, please see our <a href="https://vlisco-support.gorgias.help/en-US/articles/identifying-a-real-vlisco-fabric-167410"><strong>FAQ article</strong></a> on identifying a real Vlisco fabric.</span></p><p><span style="font-size: 14px;">For peace of mind, we recommend shopping directly from Vlisco boutiques or our official website.</span></p>

Where is Vlisco based and where can I buy your products?

If your question has not been answered within our FAQ feel free to contact us here.

Vlisco

For questions regarding topics other than our products and ordering online.

How can I place an order online?

How can I see the total cost of my order?

Are taxes/import duties included in the total cost of my order?

How do I apply a discount code?

Does Vlisco offer discounts for buying in large quantities?

How can I arrange a VAT refund for a business?

How can I buy Vlisco products as a business?

Placing an online order

How can I track the status of my order?

Can I make changes to my order?

Order Status & Tracking

How can I pay for my online order?

Why has my payment been declined?

What is 3D authentication?

What is the CVC that is required for credit card payment?

Payment Options

Do you ship worldwide?

Do you offer free shipping?

Do you offer express shipping?

How long does delivery take?

How much does shipping cost?

Can I reschedule my delivery?

Shipping Options & Cost

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

My order was marked delivered but it’s not here.

Issue with my online order

Orders & Shipping

Can I cancel my online order?

What is your return and exchange policy?

How can I make a return?

Returns & Refunds

Authenticating your fabric in one click

Identifying an original Vlisco Wax Hollandais

Identifying an original Vlisco Super-Wax

Identifying a real Vlisco fabric

Exclusivités en soie

Washing your Vlisco Ready-to-Wear

Satin Royal

Grand Super-Wax

Sky Wax

Wax GlitterGlam

Java

Wax Hollandais without embellishment

Wax Hollandais with embellishment

Wax Hollandais Poplin

Wax Hollandais

Super-Wax without embellishment

Super-Wax with embellishment

Super-Wax

Washing your Vlisco fabric

How can I safely remove the label sticker from my fabric?

How can I safely remove the folds from my fabric?

Product Care

Wash & Care

Ready-to-Wear size guide

What is the conversion of yards to metres?

What is the size of the fabric shown on the pictures in the webshop?

What is the width of a Vlisco fabric?

What is the weight of a Vlisco fabric?

Product Sizing

What is Vlisco's Premium Cotton?

What type of wax is used in the production of Vlisco fabrics?

Do Vlisco fabrics contain metallic threads?

Are Vlisco fabrics waterproof?

What are the ink marks on the edges of Vlisco fabrics?

Can I use Vlisco fabrics to create non-clothing items?

What measures is Vlisco taking to be sustainable?

Materials & Sustainability

What is Wax Hollandais and why is it special?

What is Super-Wax and how is it unique?

What is Grand Super-Wax and its exceptional quanlities?

What is Satin Royal and how is it innovative?

Does Vlisco distribute catalogues and fabric samples?

Can I buy Vlisco sewing patterns to make garments with Vlisco fabrics?

Can I buy Vlisco's clothing?

Does Vlisco offer customization services?

How often does Vlisco reprint designs?

What should you do if you cannot find the item you are looking for?

Can I use Vlisco products commercially?

Product Offer

Product Information

Other Support Topics

Why can't I access my Vlisco account?

How can I become a model for Vlisco?

Can I sell Vlisco products in my store?

Where is Vlisco based and where can I buy your products?