We aim to offer the most relevant payment methods to you in a SLL encrypted environment. Currently we offer the following payment methods.

We aim to offer the most relevant payment methods to you in a SLL encrypted environment. Currently we offer the following payment methods:<ul><li style="font-size: 14px;">American Express</li><li style="font-size: 14px;">Mastercard</li><li style="font-size: 14px;">Visa</li><li style="font-size: 14px;">Apple Pay*</li><li style="font-size: 14px;">Google Pay</li><li style="font-size: 14px;">PayPal</li><li style="font-size: 14px;">iDeal</li><li style="font-size: 14px;">Sofort&#xFC;berweisung</li><li style="font-size: 14px;">Bancontact / Mr. Cash</li><li style="font-size: 14px;">Alipay (open a personal Alipay account <a href="https://globalprod.alipay.com/login/global.htm?goto=https%3A%2F%2Fglobalprod.alipay.com%2Forder%2Fsign.htm%3FsalesPlan%3D2015033110007934">here</a>)</li></ul>*Please note that Apple Pay payments with Visa are not accepted outside of the EU.We currently do not offer Buy Now, Pay Later options. All orders are paid in EURO, except for deliveries to Canada, the USA, Australia, Nigeria, Ghana and Congo-Kinshasa, where orders are paid in USD.Your order will be dispatched upon receipt of the total order amount.

How can I pay for my online order?

If you find yourself in this situation, please contact your credit card company. If the cancellation of your payment came from us, you will be contacted by our customer service department about it.

Vlisco is based in the Netherlands. If you place an order and are based outside the Netherlands, make sure that the credit card you are using has been approved for payments to companies in countries other than your own. Your payment may be declined if this is not the case. If you find yourself in this situation, please contact your credit card company.If your PayPal or other payment has been declined, please contact the payment service or bank regarding the issue.If we initiated the cancellation of your payment, our customer service team will reach out to you directly.

Why has my payment been declined?

3D Authentication, also known as 3D Secure, is a secure online payment service available for Credit Card and put in place by your bank.

3D Authentication, also known as 3D Secure, is a secure online payment service available for Credit Card and put in place by your bank.The authentication procedure is simple; if the 3D Authentication system is activated and you place an order, you will be redirected to your bank&#x2019;s 3D Authentication page. Your bank will ask you to verify your identity by entering an authentication code. In most cases, this is a single-use security code that is sent to you by SMS on your mobile phone. Once you enter the correct security code, your payment is accepted.3D Authentication increases the security of your online transactions and decreases the risk of fraudulent payments. Please contact your bank for complete information on this service and the terms of use.

What is 3D authentication?

All web shops are obliged to ask for your CVC (Card Verification Code) when you make a credit card payment. This is an additional security check and intended to prevent credit card fraud.

All web shops are obliged to ask for your CVC (Card Verification Code) when you make a credit card payment. This is an additional security check and intended to prevent credit card fraud. The Card Verification Code is a unique number that is linked to your credit card number.The location of this CVC is different for each credit card:<hr>MasterCard, Visa: the last 3 black digits of the sequence of digits on the right-hand side in the signature panel on the back of your card.<img src="https://attachments.gorgias.help/zKB3oxwjmql7rkVO/hc/8X1Bk7dVk36KgRm0/2024073111-d919fb86-d326-4dad-b302-2aa5d82fee7a-cvc1.jpg" style="width: 170px;" class="fr-fic fr-dib"><hr>American Express: security code on the front of the card, either to the left or right of the embossed 15-digit card number. These four digits are printed in black, not embossed.<img src="https://attachments.gorgias.help/zKB3oxwjmql7rkVO/hc/8X1Bk7dVk36KgRm0/2024073111-60323eee-9a2f-47a0-8d63-1dd1b7b521f3-cvc2.jpg" style="width: 170px;" class="fr-fic fr-dib">

What is the CVC that is required for credit card payment?

If your question has not been answered within our FAQ feel free to contact us here.

Vlisco

Payment Options

Orders & Shipping

How can I place an order online?

How can I see the total cost of my order?

Are taxes/import duties included in the total cost of my order?

How do I apply a discount code?

Does Vlisco offer discounts for buying in large quantities?

How can I arrange a VAT refund for a business?

How can I buy Vlisco products as a business?

Placing an online order

How can I track the status of my order?

Can I make changes to my order?

Order Status & Tracking

Do you ship worldwide?

Do you offer free shipping?

Do you offer express shipping?

How long does delivery take?

How much does shipping cost?

Can I reschedule my delivery?

Shipping Options & Cost

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

My order was marked delivered but it’s not here.

Issue with my online order

Can I cancel my online order?

What is your return and exchange policy?

How can I make a return?

Returns & Refunds

Authenticating your fabric in one click

Identifying an original Vlisco Wax Hollandais

Identifying an original Vlisco Super-Wax

Identifying a real Vlisco fabric

Exclusivités en soie

Washing your Vlisco Ready-to-Wear

Satin Royal

Grand Super-Wax

Sky Wax

Wax GlitterGlam

Java

Wax Hollandais without embellishment

Wax Hollandais with embellishment

Wax Hollandais Poplin

Wax Hollandais

Super-Wax without embellishment

Super-Wax with embellishment

Super-Wax

Washing your Vlisco fabric

How can I safely remove the label sticker from my fabric?

How can I safely remove the folds from my fabric?

Product Care

Wash & Care

Ready-to-Wear size guide

What is the conversion of yards to metres?

What is the size of the fabric shown on the pictures in the webshop?

What is the width of a Vlisco fabric?

What is the weight of a Vlisco fabric?

Product Sizing

What is Vlisco's Premium Cotton?

What type of wax is used in the production of Vlisco fabrics?

Do Vlisco fabrics contain metallic threads?

Are Vlisco fabrics waterproof?

What are the ink marks on the edges of Vlisco fabrics?

Can I use Vlisco fabrics to create non-clothing items?

What measures is Vlisco taking to be sustainable?

Materials & Sustainability

What is Wax Hollandais and why is it special?

What is Super-Wax and how is it unique?

What is Grand Super-Wax and its exceptional quanlities?

What is Satin Royal and how is it innovative?

Does Vlisco distribute catalogues and fabric samples?

Can I buy Vlisco sewing patterns to make garments with Vlisco fabrics?

Can I buy Vlisco's clothing?

Does Vlisco offer customization services?

How often does Vlisco reprint designs?

What should you do if you cannot find the item you are looking for?

Can I use Vlisco products commercially?

Product Offer

Product Information

Why can't I access my Vlisco account?

How can I become a model for Vlisco?

Can I sell Vlisco products in my store?

Where is Vlisco based and where can I buy your products?