What do I do if I receive the wrong item in my order?Updated 2 months ago

We are sorry to hear you received the wrong item in your order!

Please report your order issue to customer service for further assistance.

Include a photo of the item received, including a picture of the label with the QR code, and the name of the missing item(s). Please double-check the package for any notes or packing slips that indicate your other item(s) were shipped separately.

While we may not be able to guarantee your item(s) will be replaced due to potential stock issues, we’ll be sure to resolve the situation for you.