What do I do if my item(s) arrives damaged?Updated 2 months ago

While we take the utmost care in ensuring the safe delivery of your purchases, occasional damage during transit can occur. Rest assured, we are committed to assisting you in resolving the issue.

To facilitate a swift resolution, kindly contact our customer service team, providing an image of the damage along with a photo of the label, including the QR code.

While we cannot always guarantee an replacement due to stock availability, we will ensure the matter is addressed quickly and strive to find the best possible solution.